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Privacy Policy

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Last Updated On March 20th 2024

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At Got Your English?, located at st. N. Copernicus, No. 27-29, office 17, 1111 Sofia, Bulgaria, we prioritize the protection of your privacy. This policy outlines how we collect, use, and disclose information that we obtain when you visit our website (https://gotyourenglish.com, the “Service”). You can reach us at any time via email at info@gotyourenglish.com or by phone at +359878969021.

When you access or use the Service, you are agreeing to our Privacy Policy, which authorizes us to collect, use, and share your information. If you do not agree, please discontinue using the Service.

We reserve the right to modify this Privacy Policy at any time without advance notice and will update this Policy page with the revised version. These changes will take effect in 180 days. If you continue to use the Service after 180 days after the revised Policy has been posted, you implicitly accept the updated Privacy Policy. Hence, we advise you to review this page regularly.

Information We Collect

We will collect and process the following personal information about you (when you submit this information willingly via our Contact form or via other similar contact forms on the Service):

    • Name
    • Email
    • Mobile phone (if you have provided it to us)
    • Your English course needs, as described by you


We use cookies to make sure our website is easy to access and use. Cookies also provide specific features like remembering user language preferences and settings, optimizing for mobile experience, enhancing performance, and analyzing user behavior. Rest assured that cookies don’t collect any information that enables us to personally identify you.

To read more about how we use cookies on the Service, head on to our Cookie Policy.

How We Use Your Information

We will use the personal information that we collect about you for the following purposes:

    • Administration and accounting (i.e., issuing invoices to students, scheduling sessions, etc.)
    • English course preparation and execution
    • Manage customer inquiries sent via our Contact form
    • In the future, send an informational bulletin (newsletter). Only if you have explicitly agreed to receive such emails from us.

If we require your information for any other objective, we will request your consent before proceeding. We will utilize your information only with your consent and for the purpose you agreed to, unless legally required otherwise.

Blog Post Comments

When visitors leave comments on the Service, we collect certain data. This data includes the information provided in the comments form, as well as the visitor’s IP address and browser user agent string. The purpose of collecting this data is to aid in spam detection.

The Gravatar service may receive an anonymized string (hash) from your email address. This is done to check if you are using it. You can also refer to the Gravatar service privacy policy. Once your comment is approved, the public can see your profile picture alongside the comment.

When you leave a comment on our website, you can save your name, email address, and website in cookies. This feature is designed for your convenience so that you do not have to re-enter your details every time you leave a comment. The cookies will remain active for a year.

How We Share Your Information

We will not share your personal information with third parties without consent, except in limited circumstances which are outlined below:

    • Google Analytics

We ask third parties to use transferred personal information only for its intended purpose. They should not keep it longer than necessary for that objective. To learn about how Google handles your data, refer to the published information about Google’s uses of information.

We have Google Analytics Advertising Features enabled on the Service. It includes features in Analytics that aren’t available through standard implementations. Advertising features include:

    • Remarketing with Google Analytics

    • Google Display Network Impression Reporting

    • Google Analytics Demographics and Interest Reporting

    • Integrated services that require Google Analytics to gather data for advertising objectives. This includes the collection of data via advertising cookies and identifiers.

Google Signals is also activated on this site, which means that Google Analytics can collect data about traffic beyond what is collected through standard implementations. This data is used to provide additional features such as cross-device audiences and insights.

When enabled, Google Analytics collects visitation data and associates it with Google information from signed-in users who have agreed to this association for ad personalization. This information may include end-user location, search and YouTube history, and data from Google’s partner sites. Such data is used to provide anonymized insights into the users’ cross-device behaviors. End-users can access and/or delete it via My Activity.

Through signed-in and consented Google account users, Google Analytics on the Service shows insights and more in-depth information in reports. Learn more about reporting identity.

Analytics also collects metadata about the city-level location and granular device details of the users to ensure location and device-based capabilities. Region and country-level metadata is collected by default to support regional Analytics settings and privacy policies. To find out more about device and location data collection, refer to Collecting granular location and device data.

You can also see Google Analytics’ currently available opt-outs for the web.


    • Facebook Analytics

The Service has implemented a Meta Pixel and Conversions API. These tools allow us to monitor visitor activity on the Service. The data is collected using Facebook cookies (or directly via API) and later anonymized to connect Service users with their respective Facebook accounts. Thus, visitors’ behavior on the Service can be viewed as aggregated and anonymized statistics in Facebook Ads Manager. This provides us with valuable data to analyze our website’s conversion paths and enhance our ad campaigns.

You can read more about Facebook’s commitments to GDPR here. Meta’s Cookies Policy is available at this link.


We may also share your personal information for the following reasons: 1. To follow the law or legal processes. 2. To enforce our agreements, like this Privacy Policy. 3. To address claims that your use of the Service violates others’ rights.

If another company merges or acquires the Service or our company, your information will be transferred to the new owner as one of the assets.

Third-Party Links & Use of Your Information

Our Service may contain links to other websites that are not operated by us, such as social media -mainly, Facebook and Google. The Privacy Policy does not cover the privacy policy of third parties. This includes any third-party website or service linked to the Service. We advise you to read the privacy policy of all sites and services you use. We cannot control or take responsibility for third-party sites, including their content, privacy policies, and practices.

Embedded content from other websites

Articles on this site may feature embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites collects similar data to when a visitor has actually visited the other website.

These websites may collect data about you and use cookies or additional third-party tracking. They could monitor your interaction with the embedded content, especially if you are logged in to that website.

Retention of Your Information

We will keep your personal information for 90 days to 2 years. This is after user accounts remain idle or until it is necessary. We collect it for the specific purposes explained in this Privacy Policy.

We might have to keep some information for longer periods. This includes record-keeping and reporting, as required by the law. We may also need to retain information for legitimate reasons such as enforcing legal rights and preventing fraud. However, non-identifiable information can be stored indefinitely. This includes residual anonymous information and aggregate information.

Your Rights

You may have different rights based on the applicable law. These rights include accessing, correcting, or deleting your data.

You can request a copy of your data or limit its processing. Additionally, you can ask us to transfer your information to another organization. You can also always withdraw your consent. Finally, you have the right to file a complaint with a statutory authority.

Other rights may apply depending on the relevant laws. To exercise these rights, you can contact us at info@gotyourenglish.com. We will respond to your request per applicable law.

You may opt out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at info@gotyourenglish.com or adjusting your cookie settings.

If you refuse or withdraw your consent for us to collect or process your personal information, you may not be able to access or use the services that require your information.


To learn more about how we use cookies and your choices regarding cookies, please refer to our Cookie Policy.


We value the security of your information. We will take reasonable measures to prevent loss, misuse, or unauthorized alteration of users’ details. However, on the Internet, there are risks. We cannot guarantee absolute security. Consequently, we cannot absolutely ensure the security of your transmitted information. You do so at your own risk.

Grievance/Data Protection Officer

If you have any concerns about the processing of your information, you may contact our Grievance Officer at Got Your English?, st. N. Copernicus, No. 27-29, office 17, 1111 Sofia, Bulgaria, email: info@gotyourenglish.com. We will address your concerns per the applicable law.

Dayana @ Got Your English

Dayana @ Got Your English


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Dayana @ Got Your English
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